We looked at quite a few homes in our local area and this home was by far the nicest. The staff are very welcoming and help with any questions we have. My dad has settled in really well and enjoys the company of other residents as he lived on his own for quite a few years. He loves all the activities and joins in the best he can. The care he receives at Abbey Wood Lodge is amazing. The home is very clean and the food is lovely, would highly recommend Abbey Wood Lodge.
Daughter of Resident, June 2023
Overall, I am pleased with the services provided by Abbey Wood Lodge, especially the staff who are always very friendly and go out of their way to help. Mum really appreciated all the staff and the care they provide and won't have a bad word said about them.
Son of Resident, June 2023
My grandma is a resident here and she is so well looked after. Her room is very homely, they offer activities regularly and take the residents out into the community. The care staff are wonderful in taking care of my grandma and the home is always pristine clean. The manager is always on standby to help with absolutely anything and answer any queries. Would 100% recommend it to anyone looking to have their relative well looked after.
Granddaughter of Resident, June 2023
I went to visit my sister who has been a resident at Abbey Wood Lodge since just before Christmas. The care she receives is so excellent. The staff are all friendly and kind towards my sister and myself when I visit. They really are very professional, but with kindness, sensibility and genuine care, and also a wonderful sense of humour. My sister is happy, well cared for, and has a fantastic social life with the care home. I think the manager and staff do a most worthwhile job and fully deserve the praise. It's like a five-star hotel!
Sister of Resident, May 2023
Lovely staff, comfortable surroundings, good social activities like bingo. I would highly recommend this home to any relatives or friends.
Niece of Resident, May 2023
All are so friendly and professional and welcoming.
Friend of Resident, May 2023
Abbey Wood Lodge is a wonderful residential care home that caters for people with different needs. The staff are so lovely and caring, friendly and genuinely care for the residents. Every time I visit I feel I’m part of a big family. As they know the residents they are quick to spot when extra care is needed.
The rooms are bright and airy and residents are encouraged to have their personal possessions around them to make it feel more homely.
There are two staff members who make sure there are lots of social entertainment going on from bingo nights, cheese and wine evenings which family members are invited to, days out and walks when the weather is good. Mum has been here for over six months now and I couldn’t be happier that she is being looked after so well she’s delighted she has made friends and there’s always something going on to keep her going.
Daughter of Resident, May 2023
After looking at a few homes in the area we chose Abbey Wood as the facilities and the home in general were superior. The staff were so friendly and welcoming too, since my mum moved in the staff have done everything you could imagine to help her settle in at this difficult time. My mum wasn’t in great health when she arrived but within weeks she was looking and feeling better due to the very high standard of care given to her by the staff, by making sure the relative medical staff saw my mum. Which I couldn’t get when she lived at home. There’s always something going on in the home from bingo to children from local schools coming in to interact with the residents and special events like Mother’s bunch. I can’t thank the manager and her team enough for everything they have done over the months.
Son of Resident, May 2023
Came to visit our friend, and the staff were very friendly. Nothing seems to be any trouble. Had lunch in the purple room, it was delicious. Afterwards, we went into the lounge and had a natter with our friend.
Friend of Resident, May 2023
Abbey Wood is lovely warm and welcoming from the moment you come through the door. The staff are friendly and professional and do a great job of looking after Mum. Her room is bright and spacious and with her photographs and personal items, she is quite at home. The socialising and entertainment are fabulous and has given Mum something she didn’t have before moving in. Most of all the 24-hour care that she now gets puts her mind and ours at ease.
Daughter of Resident, Abbey Wood Lodge, February 2023
Abbey Wood Lodge is an amazing home with amazing staff, they offer many great activities on a daily basis which most of the residents enjoy partaking in. There is also a lovely atmosphere and feel to the whole home.
Grandson of Resident, Abbey Wood Lodge, February 2023
My husband and I visited our friend and were very impressed with the whole package she was receiving. She was very happy and contented. We had a lovely visit, hopefully, the first of many. I have needed to deal with a number of care homes over the years regarding family members. Abbey Wood Lodge surpasses every one of them, 100%. Fantastic. Well done.
Friend of Resident, Abbey Wood Lodge, November 2022
My Mum has been a resident of Abbey Wood Lodge for the past 6 months. She settled in well very quickly and loves living there, she even calls the other residents her ‘other family’. The staff are amazing. They are friendly and approachable and have done an excellent job of settling my Mum in and also making us as a family, feel very happy with our choice of care home. We are kept up to date with any concerns and they are always available for any queries. The home itself is modern and purpose-built, very close to Ormskirk Town Centre, with a park on its doorstep, which is a bonus. It’s very clean and the facilities are excellent. The food is lovely. I would highly recommend Abbey Wood Lodge.
Daughter of Resident, Abbey Wood Lodge, June 2022
Dad checked into this Lodge in April 22. What a wonderful welcome he received and ever since he has been receiving lovely care. He seems to be very content and enjoys the company of the other residents. His room is large and bright and he has his own pictures on the wall. The staff are all very friendly and approachable.
Daughter of Resident, Abbey Wood Lodge, June 2022
Both my parents are at Abbey Wood Lodge and are extremely happy. The staff are so friendly, creating a real family feel, and are so caring. The staff go the extra mile to get to know Mum and Dad and make their stay enjoyable. It is very much appreciated. I would highly recommend the care home.
Daughter of Resident, Abbey Wood Lodge, June 2022
Amazing care. Mum looks years younger, can't praise them enough. Mum couldn't walk properly when she arrived and is now running. Speechless.
Son of Resident, Abbey Wood Lodge, July 2022
What a lovely place! All the staff at Abbey Wood Lodge are amazing. They are friendly, approachable and nothing is too much trouble. Both my parents live at Abbey Wood and even though they have very different needs the staff cater for both of them brilliantly. They are both well cared for and looked after, treated as individuals, and most importantly very happy. I have nothing but praise and would highly recommend Abbey Wood Lodge to anyone. Thanks so much guys for everything you do for Mum and Dad.
Daughter of Resident, Abbey Wood Lodge, July 2022
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