At Athena Healthcare Group, our residents and their loved ones come first. We love to hear from residents, their friends and family about their experience at our homes.
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Mum settled quickly with the help and support of all the staff. Haven't seen her as happy as this in a long time. She's made some lovely friends and is always out and about visiting new places and having new adventures. She has a better social life than I do!
Son-In-Law of Resident, Woodlands Lodge
My grandad has only recently been transferred to Willow Park Lodge and we are so overwhelmed as a family how lovely the staff are, providing a high standard of care, respecting privacy and dignity. The home itself is like a 5-star hotel, every member of staff we have come across are all so friendly and the management team have welcomed us with open arms. Thank you all for putting our minds at rest and doing a lovely job caring for our loved one.
Granddaughter of Resident, Willow Park Lodge
My mum came to Lighthouse Lodge initially for a two-week stay while I was away on holiday - at 93, she had been just about managing for a while with carers calling in to see her at home a few times a day but I was worried about leaving her while I was out of the country. After a two week stay, it was clear that she was far better off at Lighthouse Lodge - it's a lovely environment with bright, airy rooms and en suite bathrooms. The communal areas are beautifully furnished and decorated, but more importantly, is how great the staff are and the daily activities that are arranged for the residents. The care is second to none - and the fact that there's always something going on that the residents can join in with (if they want to) has meant my mum has really blossomed in this environment.
Daughter of Resident, Lighthouse Lodge
From the day I met the Manager and chose Mum’s room I felt comfortable and happy, assured that this place was the right choice. Since Mum moved in my feelings have only been reinforced and my sense of relief and reassurance that mum is now living in a place where all her needs are being met are growing daily.
Daughter of Resident, Marine View Lodge
Mum is treated with care, empathy and dignity. I know that when I leave her, she is with people who genuinely care and want what is best for her.
Daughter of Resident, Abbey Wood Lodge
Mum is happy, relaxed and has gained some confidence again with the help of the brilliant staff here at Hesketh Park Lodge. The activities are brilliant, organised and help stimulate mum. All the carers are patient and truly professional with both mum and the rest of the family.
Son of Resident, Hesketh Park Lodge
The Lodge is very modern and clean with lovely furniture and views to gardens through large windows. I know my father is being looked after by the best staff, everyone from reception to kitchen and cleaning look like they enjoy working there, and that is reflected in the photographs and videos I see on social media almost daily. Excellent work!
Son of Resident, Parklands Lodge
Lovely, clean and well decorated. All staff are caring and friendly. Mum enjoys the food and the activities.
Daughter of Resident, Birkdale Tower Lodge
Carehome.co.uk Reviews
I certainly feel that Mum is as well as she is because of the love and care she receives from all the staff along with the lovely home-cooked food and that gives us comfort and reassurance as a family.
Daughter of Resident, Abbey Wood Lodge published on April 21, 2021
I chatted to a staff member as Mum needed help. The manager visited Mum at home and was friendly, informative, understanding and talked to Mum as if she has known her all her life. Mum went in Easter Monday and she has blossomed with the love and care shown. She has now joined in activities and talked with other residents.
Daughter of Resident, Abbey Wood Lodge published on April 15, 2021
It is comforting to know my father is being so well looked after.
Daughter of Resident, Abbey Wood Lodge published on February 5, 2020
The food is home-made and has a good variety to suit all.
Resident, Abbey Wood Lodge published on August 6, 2019
My mother feels safe, supported and happy here. The staff are responsive, kind and patient.
Daughter of Resident, Abbey Wood Lodge published on August 6, 2019
