At Abbey Wood Lodge, our residents and their loved ones come first. We love to hear from residents, their friends and family about their experience at our homes.
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As a family, we have been very impressed with everything at Abbey Wood Lodge. My mother feels safe, supported and happy here. The staff are responsive, kind and patient. My mother loves the food, the social activities and the ambiance of the home.
Daughter of Resident
The care Mum receives is first class! She is extremely happy, loves the activities that are provided on a daily basis, especially singing. She is looked after 24/7 and this gives her peace of mind.
Daughter of Resident
Residents are able to enjoy a social life and can all age well in a friendly atmosphere - somewhere they can call home.
Friend of Resident
All staff at Abbey Wood Lodge are caring and supportive, not just to the residents but also their families. I have had and continue to have wonderful support from them as I come to terms with the loss of my father and the fact that my mum now needs to be in care. They have listened to me and spent time with me when I have found the situation very difficult to deal with. They have hugely supported mum, me and our family with the transition of moving into this stage of mum's care.
Mum is treated with care, empathy and dignity and I know that when I leave her, she is with people who genuinely care and want what is best for her. This plays a vital role in our ability as a family to come to terms with the situation. I include ALL staff in this recommendation. The staff in the kitchen, laundry, cleaners and the handyman, all have a good friendly and caring attitude toward my mum, happy to stop and say hello and ask her how she is.
Daughter of Resident
Abbey Wood Lodge has been a Godsend for my mum and dad. When failing health meant that they could no longer stay in their own home, they were dreading the idea of a monotonous care environment. But rather than stifling their independence, Abbey Wood has given them a new lease of life. They now have a full and active social life in a warm and caring environment. They haven't looked so well for years thanks to all the pampering and stimulation the staff provides for them on a daily basis.
As a family, we were relieved to find a home that could meet both their needs. Everyone who visits them remarks on how lucky they are and how well cared for they seem. The beautiful purpose-built environment adds to the sense of community among both residents and family and social activities encourage the family to visit and participate in outings and gatherings.
Abbey Wood really is a special place where residents, their families, and staff all work together to see that every resident lives life to the full.
Daughter of Resident
Mum is treated with care, empathy and dignity. I know that when I leave her, she is with people who genuinely care and want what is best for her.
Daughter of Residen
My wife is happy and is well looked after. I have been going out with my wife to restaurants and other days out. I have been involved with the home's events on the weekends and enjoy them but, most importantly, I feel that sense of security for my wife living at Abbey Wood Lodge
Husband of Resident
Carehome.co.uk Reviews
I certainly feel that Mum is as well as she is because of the love and care she receives from all the staff along with the lovely home-cooked food and that gives us comfort and reassurance as a family.
Daughter of Resident, Abbey Wood Lodge published on April 21, 2021
I chatted to a staff member as Mum needed help. The manager visited Mum at home and was friendly, informative, understanding and talked to Mum as if she has known her all her life. Mum went in Easter Monday and she has blossomed with the love and care shown. She has now joined in activities and talked with other residents.
Daughter of Resident, Abbey Wood Lodge published on April 15, 2021
It is comforting to know my father is being so well looked after.
Daughter of Resident, Abbey Wood Lodge published on February 5, 2020
The food is home-made and has a good variety to suit all.
Resident, Abbey Wood Lodge published on August 6, 2019
My mother feels safe, supported and happy here. The staff are responsive, kind and patient.
Daughter of Resident, Abbey Wood Lodge published on August 6, 2019
